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We offer top IT vacancies all across Europe

We are looking for a Implementation Technical Lead for one of our good clients in IT field.

Implementation Support delivers high quality Electronic transaction services to customers around Europe. We focus on keeping the customer promises, continuous improvement of the services, quality assurance and excellent customer service. We have 21 specialists in the team located in Riga, Helsinki and Torun. To ensure the high performance and continues development of our Riga team we are searching a Team Leader.

 

What will you do:

Work coordination, resourcing and recognition of training and development needs within the team;

• Best practices development and Implementation of agreed processes within the team;

• Coach and support all the local members of the team and act as an escalation point;

• This is a dual role which requires both technical knowledge and management skills.

• Participate the daily work as an expert. Our team is highly connected to service management, problem management, implementation analysis, product development, customer implementation and platform management and keeping good contact to these internal stakeholders is also a very vital part of your work.


General Requirements: 

• Around 1,5-2 years overall experience in IT field. 

• Experience in IT Service Management considered as plus, and/or ITIL knowledge.


Technical requirements:

• Basic concepts of programming. 

• Ability to read code and debug;

• Unix/Linux knowledge;

• Experience in electronic invoicing field is a plus;

• Experience with any integration platforms is a plus;  

• Python knowledge (more favourable) and C++ basic knowledge considered as plus.


Personal qualities:

• This position is a great possibility to combine both technical knowledge and team leadership experience;

• We are a big team and need a real team player who likes to support colleagues and wants to succeed with others;

• Customer satisfaction and high quality standards should be very close to your heart;

• Stress tolerance is a must;

• Good communication and presentation skills, English is a must;

• Tutoring / Coaching skills (ability to understand, feel the team).

 

Additional information:

• Location: Riga, Latvia

• Contract: permanent

• Provided health insurance


Monthly Salary: up to €2000 (gross)


Or, know someone who would be a perfect fit? Let them know!

Jobs in Latvia

Pulkveža Brieža iela 21
1010 Rīga Directions hr@itsmdelivery.com +37127842084 View page

BENEFITS


  • Keep the company’s administrative overheads’ costs predictable and reasonable.

Clear reporting on the work done on operational level

Easy to read, and explain external costs invoices
  • Easy budgeting.

Fixed rates for specified competences

Predictable costs and schedule of the team (competence) reinforcement
  • Specialized, flexible IT competence sourcing.

Get staff you NEED now and later, withing the conventional recruitment manager used to select
immediately AVAILABLE on the labor market.

Short idle time - we have database of pre-screened and pre-interviewed professionals.

  • Cozy labor relations.

Benefit from using labor outsourcing benefits, keeping full staff control onsite

No payroll! No labour union & headcount save discussion!


  • Increase company’s throughput (ability to deliver).

    For example, write something about the compensation that you offer, is it competitive?

  • Leverage resources.

    No need to keep constant costs (as salary)

    Capacity fluctuations are covered (reaction time is good in terms of customer perspective)

    Enable faster time-to-market and close demand gaps

  • Concentrate on the core functions, not HR.

    Backup professionals are raised potentially to be in-sourced

    Identified talents can be in-sourced, thus keeping competence in the company

    Easy intake process and stress-free termination process

ADAPTIVE IT COMPETENCE AND RESOURCES SOURCING APPROACH

ITSM Delivery is supplying IT and project management professionals for your projects.

Our database includes several thousands IT professionals

You can staff new project team or reinforce existing team.

No need to follow complicated recruitment process, nor new headcount accounting, or related
taxation issues.

Already working at ITSM Delivery?

Let’s recruit together and find your next colleague.

email
@itsmdelivery.com
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