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We are looking for a Implementation Technical Lead for one of our good clients in IT field.

Implementation Support delivers high quality Electronic transaction services to customers around Europe. We focus on keeping the customer promises, continuous improvement of the services, quality assurance and excellent customer service. We have 21 specialists in the team located in Riga, Helsinki and Torun. To ensure the high performance and continues development of our Riga team we are searching a Team Leader.

 

What will you do:

Work coordination, resourcing and recognition of training and development needs within the team;

• Best practices development and Implementation of agreed processes within the team;

• Coach and support all the local members of the team and act as an escalation point;

• This is a dual role which requires both technical knowledge and management skills.

• Participate the daily work as an expert. Our team is highly connected to service management, problem management, implementation analysis, product development, customer implementation and platform management and keeping good contact to these internal stakeholders is also a very vital part of your work.


General Requirements: 

• Around 1,5-2 years overall experience in IT field. 

• Experience in IT Service Management considered as plus, and/or ITIL knowledge.


Technical requirements:

• Basic concepts of programming. 

• Ability to read code and debug;

• Unix/Linux knowledge;

• Experience in electronic invoicing field is a plus;

• Experience with any integration platforms is a plus;  

• Python knowledge (more favourable) and C++ basic knowledge considered as plus.


Personal qualities:

• This position is a great possibility to combine both technical knowledge and team leadership experience;

• We are a big team and need a real team player who likes to support colleagues and wants to succeed with others;

• Customer satisfaction and high quality standards should be very close to your heart;

• Stress tolerance is a must;

• Good communication and presentation skills, English is a must;

• Tutoring / Coaching skills (ability to understand, feel the team).

 

Additional information:

• Location: Riga, Latvia

• Contract: permanent

• Provided health insurance


Monthly Salary: up to €2000 (gross)


 

If you possess creativity and analytical skills and you like to code, then we are on the same page, and we encourage you to apply. 


Why should you work with us?

At ITSM Delivery we have committed recruiters who find assignments based on your interest. We have customers throughout Latvia and Sweden in IT development, technology, engineering and more. With us, you get the opportunity to work in a wide range of industries on exciting assignments. If you have a drive to develop and eager for the challenges, then it is a good start to become part of our team.

 

ITSM Delivery has also introduced a favorable bonus system which means that together we drive the company forward towards common goals. Our consultants get interesting assignments, rapid professional development possibilities, competitive remuneration, and other bonuses, e.g. health insurance, community gifts and more. Still thinking? Get in touch with us!

Or, know someone who would be a perfect fit? Let them know!

Jobs in Latvia

Pulkveža Brieža iela 21
1010 Rīga Directions hr@itsmdelivery.com +37127842084 View page

Work at ITSM Delivery is fun!

At ITSM Delivery we have committed recruiters who find assignments based on your interest. We have great customers throughout Latvia and Sweden in IT development, technology, engineering and more.

With us, you get the opportunity to work in a wide range of industries on exciting assignments. If you have a drive to develop and eager for the challenges, then it is a good start to become part of our team.

Our consultants get interesting assignments, rapid professional development possibilities, competitive remuneration, and other bonuses, e.g. health insurance, community gifts, events, and more. 

 

Already working at ITSM Delivery?

Let’s recruit together and find your next colleague.

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@itsmdelivery.com
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